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Consumer protection
Consumer protection and the fight against money laundering are outside the scope of the ECB's responsibilities and therefore stay with national supervisory authorities.
If you have a complaint about your bank, please contact your bank directly or address your complaint to the relevant national authority.
- Austria
- Belgium
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Autorité des services et marchés financiers/Autoriteit voor Financiële Diensten en Markten
- Bulgaria
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Комисия за защита на потребителите (Commission for Consumer Protection)
- Croatia
- Cyprus
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Consumer Protection Service and The Financial Ombudsman of the Republic of Cyprus
- Estonia
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Portugal
- Slovakia
- Slovenia
- Spain