National authorities in charge of consumer protection
Consumer protection and the fight against money laundering are outside the scope of the ECB's responsibilities and therefore stay with national supervisory authorities.
If you have a complaint about your bank, please contact your bank directly or address your complaint to the relevant national authority.
- Austria
- Belgium
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Autorité des services et marchés financiers/Autoriteit voor Financiële Diensten en Markten
- Bulgaria
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Комисия за защита на потребителите (Commission for Consumer Protection)
- Croatia
- Cyprus
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Consumer Protection Service and The Financial Ombudsman of the Republic of Cyprus
- Estonia
- Finland
- France
- Germany
- Greece
- Ireland
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Portugal
- Slovakia
- Slovenia
- Spain