National authorities in charge of consumer protection
Consumer protection and the fight against money laundering are outside the scope of the ECB's responsibilities and therefore stay with national supervisory authorities.
If you have a complaint about your bank, please contact your bank directly or address your complaint to the relevant national authority.
- Austria
- Finanzmarktaufsicht
- Belgium
- Autorité des services et marchés financiers/Autoriteit voor Financiële Diensten en Markten
- Bulgaria
- Комисия за защита на потребителите (Commission for Consumer Protection)
- Croatia
- Hrvatska narodna banka
- Cyprus
- Competition and Consumer Protection Service
- Estonia
- Finantsinspektsioon
- Finland
- Finanssivalvonta
- France
- Autorité de contrôle prudentiel et de résolution
- Germany
- Bundesanstalt für Finanzdienstleistungsaufsicht
- Greece
- Bank of Greece
- Ireland
- Central Bank of Ireland
- Italy
- Banca d'Italia
- Latvia
- Finanšu un kapitāla tirgus komisija
- Lithuania
- Lietuvos bankas
- Luxembourg
- Commission de Surveillance du Secteur Financier
- Malta
- Malta Financial Services Authority
- Netherlands
- De Nederlandsche Bank
- Portugal
- Banco de Portugal
- Slovakia
- Národná banka Slovenska
- Slovenia
- Banka Slovenije
- Spain
- Banco de España