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Using the ASTRA platform

External organisations and partners can use the ASTRA platform to securely share content and exchange documents with ECB staff. If you already have an account you can sign in and acknowledge the terms and conditions.

Sign in to the ASTRA platform Detailed information

Account activation

Your ECB contact person will contact you with the required details. Otherwise, if you are a user in a trusted organisation allowed to administer users’ credentials locally, your local administrator will create your account and provide you with the necessary credentials.

How to receive support

  • For business-related matters please contact your ECB contact person
  • For technical issues related to your local computer or network, please contact your local service desk
  • If you experience technical issues with the ASTRA platform itself, please contact the please contact the ECB Support Center at or +49 69 1344 7766

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