Your ECB contact person will contact you with the required details. Otherwise, if you are a user in a trusted organisation allowed to administer users’ credentials locally, your local administrator will create your account and provide you with the necessary credentials.
How to receive support
- For business-related matters please contact your ECB contact person
- For technical issues related to your local computer or network, please contact your local service desk
- If you experience technical issues with the ASTRA platform itself, please contact the please contact the ECB Support Center at email@example.com or +49 69 1344 7766